Why can't I sign in to Single Sign-On?

Answer

If you are having trouble signing in to Single Sign-On, try the following:

  1. Make sure you are using Firefox or Chrome.
  2. Use this link: sso.centralgatech.edu
  3. Enter your full CGTC email address (ex: jdoe1@student.centralgatech.edu) when attempting to log in.

Still not working?

  1. Try a different Internet browser. If you're using Chrome, try Firefox, or vice versa. Or clear your browser cache.
    (See How do I clear my Internet browser cache?)
  2. Your password may have expired. Try resetting it.
    (See How do I reset my CGTC password?)
  3. Are you not receiving a text message to verify your account?
    (See Why am I not receiving a text message to verify my Single Sign-On account?)
  4. Are you unable to access the phone or phone number you used to set up your Single Sign-On account?
    (See How can I reset the multi-factor authentication options for my Single Sign-On account?)
  5. Are you receiving a 403 error message?
    (See Why do I keep getting a 403 error when I attempt to log in to Single Sign-On and what can I do to fix it?)

If you are still having trouble after trying the above solutions, call the Communications Center at 478-988-6800 for assistance. The Communications Center is available Mon.-Thurs. 8am-6pm, Fri. 8am-3:30pm.
 

  • Last Updated Jul 09, 2026
  • Views 1522
  • Answered By Abbie Gettys

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