Why can't I sign in to Single Sign-On?
Answer
If you are having trouble signing in to Single Sign-On, try the following:
- Make sure you are using Firefox or Chrome.
- Use this link: sso.centralgatech.edu
- Enter your full CGTC email address (ex: jdoe1@student.centralgatech.edu) when attempting to log in.
Still not working?
- Try a different Internet browser. If you're using Chrome, try Firefox, or vice versa. Or clear your browser cache.
(See How do I clear my Internet browser cache?) - Your password may have expired. Try resetting it.
(See How do I reset my CGTC password?) - Are you not receiving a text message to verify your account?
(See Why am I not receiving a text message to verify my Single Sign-On account?) - Are you unable to access the phone or phone number you used to set up your Single Sign-On account?
(See How can I reset the multi-factor authentication options for my Single Sign-On account?) - Are you receiving a 403 error message?
(See Why do I keep getting a 403 error when I attempt to log in to Single Sign-On and what can I do to fix it?)
If you are still having trouble after trying the above solutions, call the Communications Center at 478-988-6800 for assistance. The Communications Center is available Mon.-Thurs. 8am-6pm, Fri. 8am-3:30pm.