How do I turn off the focused inbox setting in my CGTC email?


By default, Microsoft Outlook sorts your inbox into "Focused" emails and "Other" emails. If you feel like you are missing important emails from the college or your instructors, it could be that they are being sorted into the "Other" category.

To solve this issue, you can turn off the focused inbox setting:

  1. While logged into the web-based version of Outlook, choose the settings icon in the top, right corner.

    An arrow pointing to the settings icon in Outlook.
  2. Select Mail. Under Focused Inbox, choose Don't Sort my messages. Then, click Save to save your preferences.

    the mail settings menu.
  • Last Updated Aug 21, 2023
  • Views 9
  • Answered By Abbie Gettys

FAQ Actions

Was this helpful? 0 0

Got a question? Ask a Librarian!
Fields marked with * are required.