What do I need to do if I receive a "Sorry, but we're having trouble signing you in," message when I try to log in to GALILEO or another library resource?

Answer

If you received the following message when attempting to access GALILEO or another library database, please email the library with your name, student ID# (if applicable), and a screenshot of the error message and someone will contact you as soon as possible.

a message that reads "Sorry, but we're having trouble signing you in."

  • Last Updated Jan 29, 2025
  • Views 80
  • Answered By Abbie Gettys

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